Cancellation and Refund Policy

Effective Date: 12-31-2023

1. Cancellation Policy

At Vigilantech, we strive to provide our customers with clear information about our products and services. We encourage our customers to review the product descriptions and support videos carefully before making a purchase. Due to the nature of our products and services, we do not allow cancellations once a purchase is made. Please ensure you have made the correct selection before completing your transaction.

2. Refund Policy

Given the digital nature of our products and the permanent access granted upon purchase, we do not offer refunds. All sales are considered final. We urge you to review all available information and support materials before you finalize your purchase.

3. Non-refundable Goods

The following goods cannot be returned or exchanged unless such products are defective:

4. Support

If you encounter any issues with your purchase or have any concerns, please contact our support team. We are dedicated to assisting you and providing solutions to any problems you may face.

5. Contact Information

If you have any questions about our Cancellation and Refund Policy, please contact us at:

By completing your purchase, you acknowledge that you have read and understood our Cancellation and Refund Policy.